Return Policy

Cancellations & Returns

Any claims for shortages, damaged goods or incorrect supplied goods must be notified within 3 days of receipt by email, fax or post receipt of which must be acknowledged by us. No responsibility will be accepted after 3 days. If an item has been incorrectly supplied, received damaged or is faulty then follow the Returns Procedures as follows:

  • Contact us within 3 days of receipt as above
  • We will work out if the product needs to be returned to us or to the manufacturer
  • We will advise whether we will arrange collection or have you return the goods
  • In either case the cost of returning the goods will be paid by us